Cookie Policy

Last updated: 12/19/2025

This Cookie Policy explains how Clearwork ("we", "us", or "our") uses cookies and similar technologies when you visit our website and use our services. This policy should be read in conjunction with our Privacy Policy and Terms of Service.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how you use our platform, remember your preferences, and improve your overall experience.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the platform to function properly and cannot be disabled. They enable core functionality such as security, authentication, and user session management.

Authentication Tokens

  • auth_token - Maintains your logged-in session (1 hour expiration)
  • refresh_token - Allows automatic session renewal (7 days expiration)

Purpose: User authentication and session management
Storage: HTTP-only cookies (secure)
Duration: auth_token (1 hour), refresh_token (7 days)

Application State

  • view_mode - Remembers your dashboard view preferences

Purpose: User interface preferences
Storage: Standard cookie
Duration: Session or until manually cleared

2.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience. We use Google Analytics 4 for website analytics.

Google Analytics 4

Purpose: Website analytics and performance monitoring
Provider: Google LLC
Data Collected: Page views, usage patterns, performance metrics, user interactions
Privacy: Data processed according to Google's Privacy Policy
Duration: Up to 14 months for standard analytics data

Privacy Note: Google Analytics helps us understand how visitors use our website. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

2.3 Preference Cookies

These cookies remember your choices and preferences to provide a more personalized experience.

User Preferences

  • Theme preferences (light/dark mode)
  • Language settings
  • Dashboard layout preferences

Purpose: Remember user preferences across sessions
Storage: Browser local storage and cookies
Duration: Persistent until manually cleared

2.4 Security Cookies

We use security cookies to protect your account and detect suspicious activity.

Security Features

  • CSRF protection tokens
  • Session validation
  • Secure authentication state

Purpose: Protect against unauthorized access and security threats
Storage: HTTP-only cookies (secure)
Duration: Session-based or short-term

3. Third-Party Cookies

We minimize the use of third-party cookies. We use Google Analytics for website analytics, which may set cookies from Google. We do not use third-party advertising cookies.

4. How We Use Cookies

We use cookies for the following purposes:

  • Authentication: To keep you logged in and maintain secure sessions
  • Functionality: To remember your preferences and settings
  • Analytics: To understand how our platform is used and improve performance
  • Security: To protect your account and detect malicious activity
  • Performance: To monitor and optimize platform speed and reliability

5. Managing Cookies

Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View and delete cookies
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies
  • Delete all cookies when you close your browser

Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

⚠️ Important: Please note that blocking or deleting essential cookies will prevent you from using key features of our platform, including logging in and maintaining your session. Some features may not work correctly if cookies are disabled.

6. Cookie Retention

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Authentication cookies: Expire after 1 hour (access) or 7 days (refresh)
  • Preference cookies: Persist until manually cleared or updated
  • Analytics cookies: Session-based, anonymized data retained for performance analysis

7. Your Rights

Under applicable data protection laws, you have rights regarding cookies and your data:

  • The right to be informed about cookies we use
  • The right to refuse non-essential cookies
  • The right to withdraw consent at any time
  • The right to access data collected through cookies
  • The right to request deletion of cookie data

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have questions or concerns about our use of cookies, please contact us:

Clearwork Support

Email: privacy@clearwork.software

Website: clearwork.software/contact

This Cookie Policy is part of our commitment to transparency and your privacy. For more information about how we handle your personal data, please review our Privacy Policy and Terms of Service.